← ALL ANNOUNCEMENTS

MENTOM ANNOUNCEMENT

Mentom adds experience, energy, and a lot more personality to its sales leadership.

Nearly seventeen years in payments. An operator's perspective. Elite pop-culture trivia instincts. Alexis fit right in.

MENTOM FIELD NOTELEADERSHIP
SVPSALES / PARTNER GROWTH
01LEADERALEXIS LICHTERMAN
02JOINEDNOVEMBER 2024
03EXPERIENCENEARLY 17 YEARS
04FOCUSAGENTS & MERCHANTS
MENTOM PAYMENTSBUILDING THE TEAM

The right sales leader does more than find opportunities. She helps the entire company understand how to earn—and keep—the relationship.

Mentom welcomed Alexis Lichterman as Senior Vice President of Sales in November 2024 and formally introduced her to partners in its year-end announcement.

Alexis brought nearly seventeen years of payments experience, including the perspective of a former founder and CEO, along with a reputation for keeping merchants informed and helping partners navigate a constantly changing industry.

Colorful modern payments leadership workspace with a red blazer, laptop, payment terminal, microphone, and trivia buzzer

A founder's mindset made sales, service, and operating reality part of the same conversation.

Alexis understood the agent side of payments because she had built in it herself. She knew that a strong sales promise only matters when onboarding, underwriting, deployment, support, and residuals can deliver behind it.

That perspective made her a valuable resource for both merchants and partners—and a natural fit for a company trying to move faster without becoming impersonal.

She also brought the kind of personality Mentom values: current, candid, competitive, and not afraid to make a serious industry a little more fun.

01

Operator perspective

Bring the firsthand judgment of someone who has built, sold, supported, and led inside payments.

03

Human energy

Make a regulated, complicated business easier to understand—and more enjoyable to work in.

THE MENTOM FITAlexis knew the industry well enough to challenge stale habits—and cared enough about the people in it to make the work feel more relatable.

Connect the promise to the experience behind it.

Sales leadership at Mentom is inseparable from the operating work that follows an introduction or signed application.

01

Understand the partner

Learn how each partner sells, supports merchants, and wants to grow.

02

Shape the opportunity

Connect merchant needs with the right pricing, technology, hardware, and operating path.

03

Stay involved

Keep the relationship connected through onboarding, deployment, support, and ongoing growth.

04

Keep it human

Bring clarity, humor, and direct communication into an industry that can easily become too formal.

Alexis helped Mentom become more commercial without becoming more corporate.

Her addition strengthened Mentom's ability to recruit partners, translate market feedback, and build programs that agents could actually take into the field.

It also reinforced the kind of company Mentom intends to be: experienced enough to know the rules, confident enough to rethink the habits, and human enough to enjoy the ride.

Meet Mentom leadership
HISTORICAL ANNOUNCEMENT

This article archives Mentom's December 31, 2024 leadership announcement. Current leadership roles and biographies are maintained on Mentom's Leadership page.