Website terms
built for clarity.

About Mentom and this Site

Mentom Payments, LLC ("Mentom," "we," "us," or "our") is a California limited liability company. Mentom is a registered ISO/MSP of Commercial Bank of California, Irvine, California. Mentom is not a bank, and references to banking, processing, gateway, equipment, or technology relationships do not make Mentom the provider of every product or service described on the Site.

The Site provides general information about Mentom, payment-processing solutions, pricing structures, equipment programs, integrations, and partnership opportunities. It also allows businesses and prospective partners to submit preliminary inquiries.

Acceptance and authority

These Website Terms and Conditions ("Terms") govern your access to and use of mentompayments.com and any Mentom webpage on which these Terms are posted or linked (collectively, the "Site"). By accessing or using the Site, or by submitting an inquiry through it, you agree to these Terms.

If you use the Site on behalf of a company or other organization, you represent that you are authorized to act for that organization and to bind it to these Terms. You must be at least 18 years old and legally capable of entering into a binding agreement to submit an inquiry.

Information only; no offer or approval

Site content is provided for general informational and marketing purposes. Nothing on the Site is an offer to provide merchant-processing services, extend credit, approve an account, establish pricing, supply equipment, accept a referral, appoint an agent, or enter into a partnership.

Submitting a website inquiry is not a merchant application and does not create a merchant, agent, referral, employment, fiduciary, joint-venture, or other contractual relationship with Mentom. Payment services, pricing, equipment, commissions, residuals, integrations, underwriting requirements, and program obligations are governed only by the applicable written agreement and related program documents executed by the relevant parties.

Approval, processing availability, equipment eligibility, pricing, funding, and activation timing depend on factors that may include business type, ownership, processing history, underwriting review, applicable law, sponsor-bank requirements, network rules, product compatibility, and receipt of complete and accurate information. No statement on the Site guarantees approval or same-day activation.

Inquiry submissions

You agree to provide information that is accurate, current, and complete to the best of your knowledge. You may not impersonate another person or business, submit information without authority, or use the forms for unlawful, deceptive, abusive, or competitive-intelligence purposes.

Do not submit card numbers, bank-account credentials, Social Security numbers, government identification numbers, passwords, authentication codes, protected health information, or other sensitive information through the Site's general inquiry forms. If additional information is required, Mentom will provide an appropriate submission method.

Communications

When you submit an inquiry, you authorize Mentom and its personnel to respond using the email address and telephone number you provide, including for follow-up regarding your request and potentially relevant Mentom services. Standard telephone or internet-service charges may apply.

A website inquiry does not, by itself, provide consent to receive automated marketing text messages. Any text-message program requiring consent will present separate disclosures and obtain consent through a separate affirmative action.

Electronic communications and records

You agree that communications relating to your Site inquiry may be provided electronically. Your use of the Site or submission of a form does not replace any electronic-record or electronic-signature consent that may be required for a later merchant application or agreement. Any formal application, disclosure, or contract will be governed by its own terms and consent process.

Acceptable use

You may use the Site only for lawful purposes. You may not attempt to gain unauthorized access to the Site or connected systems; interfere with Site operation or security; introduce malicious code; scrape, harvest, or systematically extract Site content or personal information; misrepresent your identity or affiliation; test vulnerabilities without written authorization; or use the Site in a way that violates applicable law or the rights of another person.

Mentom may restrict or terminate access to the Site when it reasonably believes these Terms have been violated or access presents a security, legal, or operational risk.

Intellectual property

The Site, including its design, text, graphics, logos, icons, software, audiovisual elements, and original content, is owned by Mentom or used with permission and is protected by applicable intellectual-property laws. Subject to these Terms, Mentom grants you a limited, revocable, nonexclusive, nontransferable license to access and use the Site for your internal evaluation of Mentom's services.

You may not copy, modify, distribute, sell, license, publicly display, create derivative works from, or commercially exploit Site content without prior written permission. Third-party names, logos, and marks remain the property of their respective owners and do not imply endorsement beyond the relationship expressly described.

Third-party services and links

The Site may reference or connect to third-party banks, processors, gateways, platforms, equipment providers, service providers, websites, or tools. Third-party products and services are governed by their own terms, policies, availability, and security practices. Mentom does not control and is not responsible for third-party websites or services solely because they are referenced or linked from the Site.

Privacy

Mentom's privacy notices, privacy choices, and accessibility options are made available through the Clym privacy and accessibility interface associated with the Site. Those notices describe the collection, use, disclosure, and protection of information submitted through or collected in connection with the Site. By using the Site, you acknowledge that Site information will be handled as described in the applicable privacy notice.

Site availability and security

Mentom may change, suspend, or discontinue any portion of the Site without notice. We use reasonable measures designed to support Site security, but no website, transmission, or storage system can be guaranteed to be uninterrupted, error-free, or completely secure. You are responsible for using appropriate safeguards on your devices and networks.

Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." MENTOM DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES RELATING TO THE SITE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND SECURITY.

Site content is not legal, tax, accounting, investment, cybersecurity, or other professional advice. You should consult the appropriate professional regarding your circumstances. Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MENTOM AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING FROM OR RELATING TO THE SITE OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MENTOM'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). These limitations apply regardless of the theory of liability and even if a remedy fails of its essential purpose. Some jurisdictions do not permit certain exclusions or limitations, so portions of this section may not apply to you.

Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Mentom and its members, managers, officers, employees, agents, affiliates, licensors, and service providers from claims, liabilities, damages, judgments, losses, costs, and reasonable attorneys' fees arising from your unlawful use of the Site, your material violation of these Terms, information you submit without authority, or your infringement of another person's rights.

Governing law and venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Unless applicable law requires otherwise, any dispute arising from or relating to the Site or these Terms will be brought exclusively in the state or federal courts located in Los Angeles County, California, and each party consents to their personal jurisdiction and venue.

Changes to these Terms

Mentom may update these Terms from time to time. The revised version will be posted on this page with an updated effective date. Changes apply prospectively when posted unless a later date is stated. Your continued use of the Site after revised Terms become effective constitutes acceptance of the revised Terms.

General provisions

If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in effect. Mentom's failure to enforce a provision is not a waiver. You may not assign your rights or obligations under these Terms without Mentom's prior written consent. These Terms, together with the applicable privacy notice, constitute the entire agreement regarding use of the Site and do not amend or replace any separately executed merchant, partner, referral, agent, technology, or other agreement.