Healthcare Merchant Experience
Connecting certification readiness, payment underwriting, and launch planning without leaving merchants to coordinate disconnected providers.
AUTHOR / OPERATOR
Complex opportunities become durable relationships when merchants and referral partners know who owns the next step.

RELATIONSHIP-LED GROWTH
Alexis Lichterman is Senior Vice President, Sales at Mentom Payments. A former payments-company founder and CEO with nearly 17 years of industry experience, Alexis works with merchants and referral partners to turn complex payment opportunities into well-supported, durable relationships.
Her perspective sits at the intersection of sales growth, partner trust, merchant experience, and the operational follow-through required to keep a promise after the application is submitted.
AREAS ALEXIS WRITES ABOUT
Connecting certification readiness, payment underwriting, and launch planning without leaving merchants to coordinate disconnected providers.
Protecting the agent relationship through clear ownership, reliable communication, and accountable follow-through.
Turning complex payment opportunities into supported, durable merchant and partner relationships.
Keeping the promise after an application is submitted through practical coordination and responsive support.
PAYMENTS, UNPACKED.
Sales-side perspective on protecting merchant and referral relationships when payment opportunities become complex.